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Thursday, 5 February 2009

How to drive 'take-up'?

Joke, end of e-newsletter story from Government Computing, but there's a grain in there ...
Public sector IT is often about making government more convenient. In Venice, it's about making conveniences more governable.

The city, which is perpetually battling to save itself from rising seas, has launched an online service allowing visitors to buy discounted access to toilets, if they pay in advance.

Outsiders can buy 10 visits over five days for seven euros in high season online, compared with nine euros for a card bought in person, or the one euro pay as you go tariff.

Locals get a preferential rate, of 25 euro cents for each comfort break.

The city has added the facility to its Venice Connected visitor card, which provides services and online reservations, in an attempt to reduce the number of tourists who use the Unesco world heritage site as an open air urinal. Many restaurants and cafes have "no toilet" signs.

You might call it wee-government.
It's called 'incentivisation'.

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